The Provider Playbook
Welcome to The Provider Playbook, the podcast that explores bold ideas for the future of disability support. Join us as we talk to industry experts, service providers, support coordinators, and other stakeholders about the latest developments, trends, and innovations in the NDIS.
In this podcast, Rachel and Chris, two passionate advocates of disability support, share their expertise and insights on how to grow and improve your NDIS business. Rachel is the owner of Allara Services, an NDIS registered provider that offers high-quality and person-centred support to individuals with a disability. Chris is the founder of Grow DSP, a consultancy firm that helps NDIS providers grow and scale their businesses
Each episode of The Provider Playbook features engaging conversations with industry leaders, as well as practical tips and advice on how to navigate the complex world of disability support. Whether you're a provider looking to improve your service delivery, a support coordinator seeking to connect your clients with the best providers, or a stakeholder interested in the future of disability support, this podcast has something for you.
So, if you're ready to join the conversation and explore bold ideas for the future of disability support, subscribe to The Provider Playbook today on Buzzsprout, Apple Podcasts, Spotify, or wherever you listen to podcasts. Don't forget to leave us a review and share the podcast with your colleagues, friends, and followers on social media.
The Provider Playbook
From The UK To AUS: My Winning Disability Support Model, A Conversation With Farzana Bi
Welcome to Episode 10 of the Provider Playbook! This week, we have the pleasure of sitting down with Farzana, the Founder of Apex Support Services, a leading provider in South West Sydney.
In this special Valentine's Day episode, Farzana shares her love story, reflecting on the serendipitous moments that led her to meet her now-husband. As the conversation unfolds, Farzana. Rachel and Chris delve into talking about how day programs SHOULD be run, passionately advocating for a transformative approach that she believes should be the standard for ALL day programs. Her passion shines through the screen!
Not only is Farzana a valued client of Rachel's, but she also attended the inaugural provider retreat with Chris. Farzana's business ascended to new heights, drawing on insights not only from Chris in the realm of marketing but also from Rachel on the crucial significance of value and making the right hires.
But wait, there's more! We also touch on Farzana's SIL house open day, which, to everyone's amusement, Chris wasn't invited to (he’s not happy lol!). She talks on the success of the event.
Tune in for a captivating episode filled with love, passion, valuable insights, and a touch of party gossip!
FOLLOW for more tips on how to be an industry leading provider!
Chris:
NDIS Ninja: instagram.com/NDISNinja
GrowDSP: GrowDSP.com.au
Rachel:
Allara Services: AllaraSupportservices.com.au
Rachel Carey - The Powerhouse Woman: instagram.com/officialrachelcarey
Apex Support Services
Website: https://www.apexsupportservices.org/